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Reviews play a crucial role for consumers when making decisions. People value the input from others and use reviews to weigh their options.
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However, that isn't the only role reviews play. The more, high-quality reviews your business has, the more credible it seems to Google - leading to higher rankings across the board.
Getting Quality Reviews
In-Person Ask
Email Follow-Up
Incentivized Promotion
Reviews That Reflect
Satisfied customers love to share their experience, but so do unsatisfied customers. Ensure the right people leave the best reviews with a few, key steps.
Give An Experience Worth Sharing
What can you do to go above-and-beyond? It can be as simple as offering a beverage.
Provide The Solutions
Know the answers to the questions, and be honest when you don't.
Follow-Up With Genuine Intent
Follow-up to ensure they're satisfied before we ask them for a review.
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